Privacy Policy

This Privacy Policy explains how Enpleasure ("we", "our", or "us") collects, uses, and protects information when you use our AI-powered podcast translation service.

1. Information We Collect

1.1 Personal Information

• Account Information: Username, email address, and authentication data provided through third-party identity providers
• Profile Data: User preferences, settings, and profile customization
• Usage Data: Credit balance, transaction history, and service usage patterns

1.2 Content Data

• Submitted Content: Podcast URLs and any content you submit for translation
• Generated Content: Translated audio files and associated metadata
• Playlist Information: Your saved playlists and listening preferences

1.3 Technical Information

• Device Information: Browser type, operating system, and device identifiers
• Usage Analytics: Page views, feature usage, and performance metrics
• Audio Playback Data: Listening history, playback positions, and session data

1.4 Automatically Collected Data

• Cookies and Tracking: Session management and user preferences
• Server Logs: IP addresses, timestamps, and request information
• Error Data: Crash reports and diagnostic information

2. How We Use Your Information

2.1 Service Provision

• Process podcast content for AI translation and voice cloning
• Manage your credit system and transaction history
• Provide personalized playlist and recommendation features
• Maintain playback position and resume functionality

2.2 Service Improvement

• Analyze usage patterns to improve AI translation quality
• Optimize voice cloning and audio processing algorithms
• Enhance user interface and overall experience
• Monitor system performance and reliability

2.3 Communication

• Send service-related notifications and updates
• Provide customer support and technical assistance
• Share important policy changes or service announcements

2.4 Legal and Safety

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and usage policies

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We share data with trusted partners who help us operate our service:

• Authentication: User authentication and management
• Database Services: Secure data storage with row-level security
• Cloud Processing: Content processing and storage
• AI Services: Translation and voice processing
• Content Source: Content metadata and access

3.2 Data Processing Partners

Our AI service providers process your content for:

• Translation Services: Converting English content to Chinese
• Voice Cloning: Creating synthetic voices that match original speakers
• Content Enhancement: Audio quality improvements and optimization

3.3 Legal Requirements

We may disclose information when required by:

• Legal process, court orders, or government requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or illegal activities

3.4 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity, subject to equivalent privacy protections.

4. Data Storage and Security

4.1 Security Measures

• Encryption: Data encrypted in transit and at rest
• Access Controls: Role-based access following the principle of least privilege
• Authentication: Multi-factor authentication for administrative access
• Monitoring: Continuous security monitoring and threat detection
• Regular Audits: Periodic security assessments and updates

4.2 Data Retention

• Account Data: Retained while your account is active
• Content Files: Stored for service delivery and deletable upon request
• Usage Logs: Retained for analytics and debugging purposes
• Transaction Records: Retained for legal and financial compliance

5. Your Privacy Rights

5.1 Access and Control

• Account Access: View and update your profile information
• Data Export: Request a copy of your personal data
• Usage History: Access your credit transactions and play history
• Settings Control: Manage privacy preferences and notifications

5.2 Data Management

• Correction: Update incorrect or incomplete information
• Deletion: Request removal of your personal data
• Restriction: Limit certain data processing activities
• Portability: Transfer your data to another service provider

5.3 Communication Preferences

• Notifications: Control email and in-app notifications
• Marketing: Opt out of promotional communications
• Analytics: Disable certain tracking features

6. International Data Transfers

6.1 Global Processing

Our service operates globally and may process data in regions including the United States, the European Union, and the Asia-Pacific.

6.2 Transfer Safeguards

• Adequacy Decisions: Transfers to countries with adequate protection
• Additional Safeguards: Technical and organizational measures to protect data

7. Specific Processing Activities

7.1 AI Content Processing

When you submit content for translation:

• Original Audio: Temporarily stored for processing
• Transcription Data: Created by AI services and stored
• Translation Content: Generated and stored for service delivery

7.2 Credit System Processing

• Transaction Logging: All credit activities are recorded
• Balance Management: Real-time credit calculations
• Usage Analytics: Aggregated data for system optimization
• Fraud Prevention: Monitoring for unusual usage patterns

8. Cookies and Tracking Technologies

8.1 Types of Cookies

• Essential Cookies: Required for service functionality
• Performance Cookies: Analytics and optimization
• Preference Cookies: User settings and customization
• Authentication Cookies: Login and session management

8.2 Third-Party Tracking

• Analytics: Usage statistics and performance monitoring
• CDN Services: Content delivery optimization
• Error Monitoring: Diagnosing application issues

9. Data Subject Requests

To exercise your privacy rights, contact us through the support channels listed in the Terms of Service. We will respond in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the service after changes take effect signifies your acceptance of the updated policy.